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    • Casa (en español)
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    • Login to your medical
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    • View My Mobile Wallet
    • Medical How To's
  • Home
  • Casa (en español)
  • Login to Your Benefits
  • Login to your medical
  • Login to Your Payroll
  • View My Mobile Wallet
  • Medical How To's

About your benefits

Enroll in your benefits

Benefits Enrollment Guide
Benefits Enrollment Guide

Review and enroll in your benefits via the Dayforce Benefits page

Enroll in Benefits

Benefits Enrollment Guide

Benefits Enrollment Guide
Benefits Enrollment Guide

What you need to know about 

the DTE plans

View the Guide

Enroll in medical

Benefits Enrollment Guide
Additional Plan Information

Review and enroll in medical coverage via the SureCo marketplace

Enroll in Medical

Additional Plan Information

Additional Plan Information

Learn more in-depth information

 about DTE plans

Learn more

BENEFITS WEBINARS

Learn the basics about your 

benefits and how to enroll

Go to webinars

MEDICAL HOW TO VIDEOS

Learn about the SureCo medical

plan benefits and options

VIEW NOW

2027 OPEN ENROLLMENT - FREQUENTLY ASKED QUESTIONS

Please reach us at Benefits@down2earthinc.com if you cannot find an answer to your question.

  • Open Enrollment starts November 12 and ends November 23. Please take care of your elections early so there is time to resolve any questions or issues before enrollment closes.

                        1.  The Dayforce enrollment will be open through 11:59pm EST, November 23

                        2.  The SureCo enrollment will be open through 5:00pm EST, November 23


  • Employees with medical coverage or who want to get medical coverage must take action on their 2027 medical coverage through SureCo.
  • Employees should know that if the required action is not taken, deductions and payments for 2027 coverage will be stopped, and the employee will be responsible for bills sent directly by the carrier for the full premium.
  • SureCo enrollment site: https://enrollme.hixme.com/login 


  • Employees who decide to change or drop their existing medical plan for 2027 need to complete both of these steps:

                        1.  Update their election in SureCo.

                        2.  Contact their current insurance carrier directly to cancel the current 

                              policy effective 1/1/2027.

  • Important: Dropping coverage in SureCo alone does not cancel the existing insurance policy. If an employee does not call the insurance carrier to cancel dropped coverage, the carrier will bill the employee directly for the full premium.


  • Medical enrollment is handled through SureCo, but all other benefits are elected through Dayforce.
  • Employees should go to https://www.dayforcehcm.com and visit the Benefits page.


  • Per the IRS, HSA elections must be re-elected each year and this is done through Dayforce.  HSA elections will automatically stop on 1/1/2027 if not re-elected.
  • HSA enrollment requires an HSA compatible plan be elected through SureCo which will be confirmed after Open Enrollment closes by the DTE team.
  • Important:  HSA deductions can be changed on the 1st of any month throughout the year by using the HSA enrollment event found in Dayforce.


  • All rates except medical and dental will remain the same.
  • Medical rates are changing for 2027 as part of the medical marketplace.
  • Dental rates are increasing by 3.85% for 2027 and can be seen in Dayforce.


Call the SURECO Employee Experience TEAM at 1.949.989.4906 Or click here for medical coverage:

View Your Medical Coverage

Other Benefits

DTE 401(k) Plan

Discount Marketplace
Discount Marketplace

You are eligible to enroll in the 401K plan on the 1st of the next quarter following 6 months of service!  This is separate from the benefits open enrollment and can be accessed any time.  Click here to access your account online.

Go to American Funds 401(k)

Discount Marketplace

Discount Marketplace
Discount Marketplace

 Start Saving on items such as Electronics, Appliances, Apparel, Cars, Flowers, Fitness Memberships, Gift Cards, Groceries, Hotels, Movie Tickets, Rental Cars, Special Events, Theme Parks and More! 

Go to the Discount Marketplace

Wellness Tools

Discount Marketplace
More Benefits Info

Actively improving many areas of yourself and your life through your mental, emotional, and physical health is the key to your wellbeing.  Click here to see the available wellness tools for DTE employees.

Go to Wellness Tools

More Benefits Info

More Benefits Info

Sometimes to make a decision you just need a little extra information.  Click here to access more detailed information and forms for the benefits and services offered to you through DTE!

Go to More Benefits Info

goAlert - Hot Topics

Down to Earth uses the goAlert messaging system to keep you up to date and informed about your benefits.  Click here to view the PDF referenced in the latest text message you received! 

Go to goAlert - Hot Topics

the DTE I CARE FUND

The DTE I CARE Fund is a charitable 501(c)3 fund that employees can contribute to via payroll and receive funds from in certain times of need. Click here to view the information about the fund.

GO TO THE DTE I CARE FUND

ACCESSING YOUR BenefitS

YOUR BENEFITS


Benefits enrollment is now in Dayforce!  To find information about your benefits or complete your benefits enrollment visit Dayforce by clicking "Login to Your Benefits" in the menu at the top of any page and navigate to the benefits section.  You can also visit www.dayforcehcm.com or download the Dayforce app to access your payroll and benefits or contact benefits@down2earthinc.com with questions.


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MEDICAL COVERAGE


Down to Earth participates in an ICHRA medical program through the SureCo Marketplace. To find information about your medical coverage or complete your medical enrollment, click "Enroll in Medical" under about your benefits.  You can also visit https://enrollme.hixme.com/login or call 1.949.989.4906 for assistance choosing a plan.

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THE MOBILE WALLET


My Mobile Wallet is the easy way to find your benefits contact information, from any device, wherever you are.  The mobile wallet allows you to see more information on any benefit including group numbers, phone numbers, e-mail addresses, websites, and more.  Visit https://dtebenefits.com/view-my-mobile-wallet and bookmark the site today! 

Access the benefits enrollment website to sign up for benefits or view your current elections here:

Login to your benefits

Getting copies of Your benefits ID cards

medical CARDS

MUTUAL OF OMAHA (Eyemed) vision
MUTUAL oF OMAHA DENTAL

After you enroll for the Medical Plan of your

choosing, your insurance carrier will send some or all

of the following directly to you:

  • Summary Packet
  • Medical ID Cards
  • Explanation of Benefits (EOB)


Member Portal Registration:

Once you have received your Member ID number,

you can register online in the carrier website or

download the carrier app.


If you need further assistance, you can submit a

ticket through the self-help widget platform on the

SureCo website: www.sureco.com 

or 

by email: employee.experience@sureco.com.

MUTUAL oF OMAHA DENTAL

MUTUAL OF OMAHA (Eyemed) vision
MUTUAL oF OMAHA DENTAL

You don’t need an ID card to visit a provider, or for your provider to file a claim just let your provider know that you’re a Mutual of Omaha member and they can locate you through the provider portal using your Social Security Number.


For account information you can 

access the Mutual of Omaha website www.mutualofomaha.com. The button to 

register as a new user is located 

on the left side of the page towards the bottom.  
You can also call 800-927-9197 to request an ID Card.


If you have any issues you can always call Mutual of Omaha using the following contact information:

  • Plan:  Mutual of Omaha
  • Network:  Mutually Preferred Network (PPO)
  • Group #:  G000C73S
  • Phone:  800.927.9197
  • Web:  www.mutualofomaha.com

MUTUAL OF OMAHA (Eyemed) vision

MUTUAL OF OMAHA (Eyemed) vision
MUTUAL OF OMAHA (Eyemed) vision

You don’t need an ID card to visit a provider, or for your provider to file a claim just let your provider know that you’re an EyeMed Vision member (part of the Mutual of Omaha EyeMed network) and they can locate you through the provider portal using your Social Security Number.


For account information, you can access the EyeMed website using your social security number by visiting https://member.eyemedvisioncare.com/mutual .

Once logged in there should be an option to 

print your ID in case you want it.


If you have any issues you can always call Mutual of Omaha using the following contact information:

  • Plan:  EyeMed
  • Network:  Insight
  • Group #:  G000C73S
  • Phone:  800.279.4358
  • Web:  https://member.eyemedvisioncare.com/mutual

Access the Dayforce website to view your paychecks and update your personal information here:

Login to Your Payroll

THE DTE ICare Fund

During your recent benefit enrollment period, you were offered the opportunity to contribute to the DTE I CARE Fund.  This fund is designed to help our valued team members during times of personal crisis using donations from fellow team members and the company.  A grant of up to $1,000 can be given to a team member to help cover funeral expenses or a home catastrophe.  The fund can also match up to $500 for money raised by our employees for a team member in need.  

To Apply for Funds:

Visit www.dtebenefits.com/dte-i-care for forms and information and email completed forms to icare@down2earthinc.com,  *You must meet the grant guidelines and criteria to be eligible to receive money from the DTE ICARE Fund.

Contribution Changes:

For Payroll deductions you can sign up to contribute to the DTE I CARE fund at anytime through Dayforce benefits. Enrollment is found in your new hire event, annually in the open enrollment event, and anytime through the DTE I CARE Contribution event.  All contributions are tax-deductible and additional or one-time contributions can be made directly to the fund by check sent to Provision Bridge, PO Box 157, Tallulah Falls, GA 30573 (Note:  Down to Earth I CARE Fund – Fund #16085 on the memo).

goAlerts

Go to the Hot Topics

Contact the Down to Earth Team

Address

Address
Address

500 Winderley Place, Suite 222

Maitland, FL 32751

Email

Address
Address

Benefits:  benefits@down2earthinc.com

Payroll:  D2EPayroll@down2earthinc.com

HR:  hr@down2earthinc.com

Phone

Mobile Wallet
Mobile Wallet

321.263.2700 - Monday-Friday 9am-5pm EST

Mobile Wallet

Mobile Wallet
Mobile Wallet

https://dtebenefits.com/view-my-mobile-wallet

 Visit and bookmark the site today!  

Copyright © 2020 Down To Earth - All Rights Reserved.

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